Common Mistakes to Avoid in Mystery Shopping Programs In today’s competitive business landscape, understanding the customer journey is paramount. Market research services like Mystery shopping offer invaluable insights, providing a real-time snapshot of your customer experience Ventures Middle East understands the power of well-designed mystery shopping programs and would...
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Barriers to Overcome Digital Disruption Each sunrise, a gentle wave gently nudges you a few centimeters further up the shore. It’s predictable, manageable. That’s how most businesses feel, nestled comfortably in their industry, watching competitors ebb and flow around them. But then, one morning, a tsunami hits. A wave...