Digital Partner
Digital Partners
Ventures Middle East partners with and provides leading-edge digital solutions to equip businesses with the data they need to achieve strategic success. Digitial solutions offered by our partners helps businesses with a range of tools to track, manage and analyse data related to customer experience, contact centers, customer service, customer feedback, customer needs and brand sentiment and risk management to protect assets.
Below are some of the solutions offered by our globally recognized and respected partners
What is Xebo.Ai?
Xebo.Ai is an advanced artificial intelligence platform that transforms business operations. XEBO.ai has evolved to offer a broader range of tools that utilize AI to create and analyze surveys, collect omnichannel feedback, and provide actionable insights for improved decision-making.
Uncover the Why Behind Your Customer Experience
Xebo.ai uses the power of AI to help you understand your customer experience with your brand
Key Features
- Uncover Hidden Insights: Go beyond surface-level metrics with AI-powered sentiment analysis that uncovers the true emotions behind customer interactions.
- Listen Across Every Touchpoint: Get a holistic view of your customer experience by gathering feedback from all channels, including social media, surveys, and in-app interactions.
- Benchmark Your Success: See how your customer experience stacks up against your competitors and industry leaders.
- Predict the Future: Use AI-powered predictive analytics to anticipate customer needs and proactively address potential issues.
- Take Actionable Steps: Turn customer insights into actionable steps with our easy-to-use customer experience dashboard.
See the Difference Xebo.ai Can Make
Get in touch with us and see how Xebo.ai can help you transform your customer experience.
What is Ameyo
Ameyo is a cloud-based contact center solution that provides everything you need to create a seamless and positive customer experience.
Transform Your Customer Interactions
It provides tools for managing customer service, support, and sales, with a particular focus on call centers and omnichannel communication
Here's what Ameyo can do for you:
- Voice and Chatbots: AI-powered chatbots and voicebots that can handle customer queries, perform sentiment analysis, and seamlessly transfer complex conversations to live agents if needed
- Omnichannel Support: Integrated support for various communication channels including voice, email, chat, social media, and video chat, allowing businesses to engage with customers on their preferred platform
- Cloud Contact Center: A cloud-based contact center solution that offers flexibility, scalability, and ease of migration from traditional systems. This allows agents and supervisors to work from any location with secure access to the necessary tools and data
- CRM Integrations: Deep integration capabilities with existing CRM systems to automate workflows and improve efficiency
Get in touch with us and see how Ameyo can help you transform your customer experience.
What is Forsta
Forsta is a customer experience (CX) platform that provides businesses with the tools they need to collect, analyze, and act on customer feedback.
Unlock the Power of Customer Feedback
Do you want to understand your customers better and use their feedback to improve your business?
Try Forsta’s human experience platform
- Centralize Your Customer Data: Forsta's platform provides a central hub for all your customer feedback data, from surveys and social media to in-person interactions and call center conversations. This gives you a complete view of your customer experience.
- Uncover Hidden Insights: Forsta's powerful text analytics and voice sentiment analysis tools help you to uncover the hidden insights in your customer feedback data. You can identify trends, understand customer sentiment, and pinpoint areas for improvement.
- Turn Insights into Action: Forsta's data storytelling tools help you to turn customer insights into actionable steps. You can create reports and presentations that will help you to communicate your findings to stakeholders and take action to improve your customer experience.
See the Difference Forsta Can Make
Get in touch with us today and learn how Forsta can help you unlock the power of customer feedback and transform your business.
What is Alida
Alida is more than just a platform; it’s a powerful tool to understand and connect with your customers on a deeper level. Alida helps you by combining human insights with advanced technology.
Create Customer Communities with Alida
Alida analyzes a wide range of data types to provide comprehensive customer and employee insights.
Here's what Alida can do for you:
- Build Thriving Communities: Create engaged communities of customers to provide continuous feedback and insights.
- Gather Rich Feedback: Collect data from various sources like surveys, social media, and customer interactions.
- Uncover Hidden Patterns: Leverage AI-powered analytics to identify trends, sentiment, and customer needs.
- Take Actionable Steps: Turn insights into actionable strategies to improve customer experience and drive business growth.
- Measure and Optimize: Track performance metrics and refine your CX initiatives for continuous improvement.
Get in touch with us today and learn how Alida can help you unlock the power of customer feedback and transform your business.
What is Riskonnect
Riskonnect is a cloud-based integrated risk management (IRM) platform designed to help organizations identify, assess, and mitigate risks across their operations. It provides a unified view of an organization’s risk landscape, enabling better decision-making, improved operational efficiency, and enhanced compliance.
By providing a holistic approach to risk management, Riskonnect empowers organizations to make informed decisions, protect their assets, and achieve their strategic goals.
Master Your Risks, Drive Business Success
Riskonnect is more than a platform; it’s your strategic partner in managing and mitigating risk. By combining advanced technology with industry expertise, Riskonnect empowers you to:
- Integrated Risk Management: Manage all your risk data and processes in a single, centralized platform.
- Risk Assessment & Identification: Proactively identify and assess potential risks across your organization.
- Incident Management: Effectively track, investigate, and resolve risk incidents.
- Compliance Management: Simplify compliance with industry regulations and internal policies.
- Risk Analytics & Reporting: Gain valuable insights from your risk data through comprehensive reporting and analytics.
Ready to take control of your organization’s risk profile? Contact us today to learn how Riskonnect can help you achieve your goals.